# Creating Your Account & Workspace **Sign up, set up your profile and workspace, invite your team, and verify your email — six steps, around ten minutes, and SympleHost is yours.** --- > **TL;DR:** Onboarding is a six-step wizard — sign up, set up your profile, enter company info, tell us your scale, invite your team (optional), and verify your email. Anything you skip you can come back to from Settings later. Once you're in, swap in your profile photo (Settings → Profile) and workspace logo (Settings → General → Workspace Branding) — that's what makes the platform feel branded as *your* business, not generic software. --- ## What Is the Onboarding Flow? When you first sign up for SympleHost, you'll walk through a short setup wizard — six steps that get your account ready to use. You only do this once, and you can skip optional steps and come back to them later. --- ## How to Create Your Account ### Step 1: Sign Up 1. Go to the SympleHost signup page. 2. Enter your **Email address**, **First name**, **Last name**, **Password**, and **Confirm password**. 3. Check the box to accept the **Terms & Conditions**. 4. Click **Sign Up**. 💡 **Tip:** If you received an invitation link from a team member, your email may already be filled in. Just set your password and continue. ![The signup form with all fields visible and the "Sign Up" button at the bottom](/screenshots/creating-your-account/signup-form.png) --- ### Step 2: Set Up Your Profile 1. Optionally upload a **Profile photo** (JPG or PNG, up to 5MB). 2. Select your **Gender** if you'd like (this is optional). 3. Choose your **Preferred Language** from the dropdown — options include English, Indonesian, Spanish, French, German, and Japanese. 4. Click **Continue** — or click **Skip** to do this later. ![The profile setup step showing the photo upload area and language dropdown](/screenshots/creating-your-account/profile-setup.png) --- ### Step 3: Enter Company Information This step sets up your workspace — the account where you and your team will manage everything. 1. Enter your **Legal Name** (your business or registered name). This is required. 2. Optionally enter a **Business Name** if it's different from your legal name. This will be used as your workspace name. 3. Select your **Country** from the dropdown. This automatically sets your **Currency** (you'll see it fill in once you pick a country). 4. Your **Timezone** is detected automatically from your browser, but you can change it if needed. 5. Click **Continue**. ⚠️ **Important:** Your currency is tied to your country selection. Make sure you choose the right country, as this affects how prices are displayed across your account. --- ### Step 4: Tell Us About Your Scale SympleHost asks how many properties you manage so it can tailor the experience for you. 1. Choose one of the four options: - **1–5 properties** - **6–20 properties** - **21–50 properties** - **51+ properties** 2. Click **Continue**. Don't worry — this is just informational. You can manage any number of properties regardless of what you select here. --- ### Step 5: Invite Team Members (Optional) If you work with co-hosts, cleaners, or managers, you can invite them now. 1. Enter a team member's **Email address**. 2. Select their **Role** from the dropdown: - **Account Admin** — full access to everything - **Account Manager** — manages listings, bookings, and guests - **Booking Coordinator** — handles reservations and guest communication - **Staff** — limited access for task-based work (cleaning, maintenance) 3. Click **Add** to add them to the invite list. 4. Repeat for additional team members. 5. Click **Finish onboarding** when done — or skip this step entirely. 💡 **Tip:** You can always invite team members later from **Settings → Team Members**. ### Step 6: Verify Your Email 1. Check your inbox for a verification email from SympleHost. 2. Click the **verification link** in the email. 3. You'll be redirected to a confirmation page — your account is now active. If you don't see the email, check your spam folder. You can also click **Resend** on the verification page (there's a 60-second cooldown between sends). If you entered the wrong email, click **Change email** to go back and correct it. ## Make SympleHost Feel Like Yours Your profile photo and your company logo are the two fastest wins for branding your workspace. They show up across the dashboard, team activity, and guest-facing pages — so the platform stops feeling like generic software and starts feeling like *your* business. ### Change your profile photo Your profile photo appears next to your name in messages, comments, and activity feeds, so teammates and guests can put a face to your name. 1. Go to **Settings → Profile**. 2. Click your current photo (or the placeholder avatar) to upload a new one. 3. Choose a JPG or PNG up to 5MB. 4. Click **Save**. ### Add or change your workspace logo Your workspace logo appears in the app header, the sidebar, and across guest-facing surfaces like your direct booking website and guest emails — making everything feel branded as yours, not SympleHost. 1. Go to **Settings → General**. 2. In the **Workspace Branding** section, click **Upload Logo**. 3. Choose a square image, at least **256×256 pixels**, max **10MB** (JPG or PNG). 4. Your changes save automatically. While you're there, you can also update your **Workspace Name** — it's what shows up in the app header and outgoing emails, so use what your team and guests will recognise. ![The Workspace Branding section in Settings → General, with the Workspace Name field and the Upload Logo button](/screenshots/creating-your-account/workspace-branding.png) 💡 **Tip:** Use a clean, square logo with a transparent background where possible — it'll render crisply in the rounded slots used across the app. --- ## Troubleshooting ### I didn't receive the verification email Check your spam or junk folder first. If it's not there, go back to the verification page and click **Resend**. Make sure the email address shown (partially masked for privacy) is correct. If it's wrong, click **Change email** to fix it. ### I accidentally skipped a step during onboarding No problem. You can update your profile anytime from **Settings → Profile**, and your company details from **Settings → General** and **Settings → Company**. ### My currency is wrong Currency is automatically set based on your country selection. To change it, go to **Settings → General** and update your country — the currency will update to match. --- ## Related Articles - [Setting Up Your Company Profile](/getting-started/setting-up-company-profile/) - [Welcome to SympleHost](/getting-started/welcome-to-symplehost/) - [How to Add Team Members & Assign Roles](/getting-started/add-team-members-and-roles/)