What You’ll Learn
SympleHost has a lot of features, and it’s normal to feel a bit lost at first. This article walks you through exactly where everything lives so you can find what you need without guessing.
The Sidebar — Your Main Menu
The sidebar on the left side of the screen is how you navigate SympleHost. It’s always visible, and it’s organized into logical sections. Some sections expand when you click them to reveal sub-pages.
Here’s every item in the sidebar and what it’s for:
Top Level
| Menu Item | What It’s For |
|---|---|
| Overview | Your main dashboard — revenue, occupancy, bookings, and daily activity |
| Messages | Unified inbox for all guest conversations (WhatsApp, Instagram, Facebook) |
| Customers | Your guest and customer database |
| Quotes | Create and send quotations to guests |
| Reviews | Monitor and respond to guest reviews |
| Reservations | View all bookings across all properties and services |
Operations (Expandable)
Click Operations to expand it. This is where your team’s day-to-day work gets organized.
| Sub-Item | What It’s For |
|---|---|
| Tasks | Create, assign, and track individual tasks (cleaning, maintenance, etc.) |
| Jobs | Schedule and manage recurring or one-time jobs |
| Workforce | Manage your team members and external contractors |
| Automations | Set up rules that create tasks automatically (e.g., “create a cleaning task when a guest checks out”) |
| Reports | View operations reports and team performance |
Properties (Expandable)
| Sub-Item | What It’s For |
|---|---|
| Listings | View and manage all your rental properties |
| Calendar | See availability and bookings across properties on a calendar |
Services (Expandable)
| Sub-Item | What It’s For |
|---|---|
| Listings | Manage services you offer (tours, transfers, cleaning, etc.) |
| Calendar | View service bookings on a calendar |
| Workforce | Assign and manage staff for your services |
Guest Experience (Expandable)
| Sub-Item | What It’s For |
|---|---|
| Guest Books | Create digital welcome guides for each property |
| Store Items | Set up a guest store (late checkout, welcome packs, etc.) |
| Store Transactions | View orders and purchases from the guest store |
| Amy Settings | Configure Amy, your AI guest assistant |
| Recommendations | Add local restaurants, activities, and tips for guests |
Direct (Separate Section)
| Menu Item | What It’s For |
|---|---|
| Websites | Build and manage direct booking websites |
| Dashboard | Manage connected booking accounts |
Settings — Where Configuration Lives
Click Settings in the sidebar (usually at the bottom, shown as a gear icon) to access all your account configuration. Settings is organized into several groups:
Account & Profile
- Profile — Your personal name, photo, and preferences
- General — Workspace name, logo, country, currency, timezone, date/time format
- Company — Legal name and business name
- Security — Password and security settings
- Legal — Legal and compliance information
Billing & Payments
- Billing — Your subscription plan and billing details
- Payment Gateway — Connect Stripe or other payment processors for guest payments
- Transactions — View payment transaction history
- Financial Report — Revenue and financial reporting
Direct Bookings
- General — Configure direct booking behavior
- Booking Settings — Customize the booking flow for guests
Team Management
- Members — Invite and manage team members, set roles and permissions
- External Resources — Add contractors and external workforce
Integrations
- WhatsApp — Connect your WhatsApp Business account
- OTA — Connect Airbnb, Booking.com, and other travel platforms
Notifications & Automation
- Notifications — Choose which alerts you receive
- Task Reminders — Configure reminders for overdue or upcoming tasks
- Autopilot — Set up AI-powered automatic guest messaging
- Amy — Configure the AI guest assistant
Other
- Tags — Create custom tags to organize listings, bookings, and guests
- Style Guide — Customize your brand colors, typography, and logo for direct booking pages
[Screenshot: The Settings page showing the main setting categories in the left panel]
Quick Access — Search
If you know what you’re looking for but can’t remember where it lives, use the Search feature. Click the search icon (or navigate to the search page) to search across your properties, bookings, customers, and more.
Tips for Getting Around
- Collapsible sections — Click a section name (like Operations or Properties) to expand or collapse its sub-items. This keeps the sidebar tidy.
- Active page highlight — The current page is highlighted in the sidebar so you always know where you are.
- Settings is separate — Think of Settings as the “behind the scenes” area. Day-to-day work happens in the main sidebar; one-time configuration happens in Settings.
- Role-based visibility — Some menu items may not appear for all team members. What you see depends on your role and permissions. Account Admins see everything; Staff members see a focused view.
Related Articles
- Welcome to SympleHost — Your First 15 Minutes
- Understanding the Overview Dashboard
- How to Add Team Members & Assign Roles