# Setting Up Your Company Profile

## Why This Matters

Your company profile controls how dates, times, currencies, and prices appear across your entire account — in your dashboard, on booking confirmations, and on your direct booking website. Getting these settings right early saves you from confusing mismatches later.

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## How to Update Your Company Profile

### Setting Your Workspace Name & Logo

1. Click your **profile photo or name** in the top right, then choose **Settings**.
2. Click **General**.
3. In the **Workspace Branding** section, you'll see your **Workspace Name** — this is the name your team sees when they log in.
4. Click **Edit** (top right) to make changes.
5. Update the **Workspace Name** if needed.
6. To add or change your **Logo**, click the upload area and select an image (JPG or PNG).
7. Click **Save**.

![The Workspace Branding section in edit mode, showing the name field and logo upload area](/screenshots/setting-up-company-profile/workspace-branding.png)

💡 **Tip:** Your logo appears in your workspace and may be used on your direct booking website and guest-facing pages. Use a clear, high-resolution image.

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### Configuring Regional Settings

These settings affect how dates, times, and currency are displayed everywhere in your account.

1. On the same **Settings → General** page, scroll to the **Regional Settings** section.
2. Click **Edit** to enter edit mode.
3. Set the following:

| Setting | What It Does | Options |
|---------|-------------|---------|
| **Country** | Determines your currency and local defaults | Select from the dropdown |
| **Currency** | How prices are displayed (auto-set from country) | Read-only — changes when you change country |
| **Timezone** | Used for booking times, check-in/out, and notifications | Select from the full timezone list |
| **Date Format** | How dates appear across the platform | MM/DD/YYYY, DD/MM/YYYY, or YYYY-MM-DD |
| **Time Format** | 12-hour or 24-hour clock | 12h or 24h |
| **Week Starts On** | How calendars display the first day of the week | Sunday or Monday |

4. Click **Save** when you're done.

⚠️ **Important:** Changing your country will change your currency. If you've already set up pricing for your listings, double-check that the new currency is correct before saving.

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### Updating Company Details

For your legal business information:

1. Go to **Settings → Company**.
2. Update your **Legal Name** and **Business Name** as needed.
3. Click **Save**.

Your legal name is used for invoicing and official documents. Your business name is the friendly name shown in your workspace.

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### Managing Support Access

At the bottom of the **Settings → General** page, you'll find a **Support Access** toggle. This controls whether the SympleHost support team can access your account to help troubleshoot issues.

- **Enabled** — the support team can view your account data to help resolve issues faster.
- **Disabled** — no one outside your team can access your account.

You can enable or revoke this at any time.

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## Troubleshooting

### I picked the wrong country and my currency is incorrect
Go to **Settings → General**, click **Edit**, change your **Country** to the correct one, and click **Save**. The currency will update automatically. Then review your listing pricing to make sure the amounts still make sense in the new currency.

### My timezone seems off — booking times don't match
Go to **Settings → General** and check your **Timezone** setting. If you're in a different timezone than what was auto-detected during onboarding, update it here. This affects how check-in times, notifications, and calendar events are displayed.

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## Related Articles

- [Creating Your Account & Workspace](/getting-started/creating-your-account/)
- [Welcome to SympleHost](/getting-started/welcome-to-symplehost/)
- [How to Set Up Your Pricing & Rate Rules](/platform-guides/set-up-pricing-and-rate-rules/)