# Understanding the Overview Dashboard

## What Is the Overview Dashboard?

The Overview is the first screen you see when you log in to SympleHost. It gives you a snapshot of what needs attention today — guest messages, open tasks, arrivals, departures, reviews, and new reservations — all on one page.

Think of it as the control panel for your day: a quick glance tells you what needs attention right now.

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## How to Get to the Dashboard

Click **Overview** at the top of the sidebar. If you've just logged in, you're already here.

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## Understanding the Attention Cards

At the top of the dashboard, you'll see quick cards that help you decide what to handle first:

### Unread messages
Shows guest or team conversations waiting for a reply. Start here if the number is high.

### Open tasks
Shows work that still needs to be completed, such as cleaning, maintenance, guest requests, or internal follow-up.

### Check-ins today
Shows arrivals due today, with tomorrow's count shown underneath when relevant.

### Check-outs today
Shows departures due today, with tomorrow's count shown underneath when relevant.

### New reviews
Shows reviews that have recently arrived and may need a response.

### New reservations
Shows new bookings that have entered the account and may need review, guest communication, or payment follow-up.

![The current Overview dashboard showing unread messages, open tasks, check-ins, check-outs, new reviews, new reservations, and operating panels](/screenshots/welcome-to-symplehost/overview-dashboard.png)

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## Filtering Your Dashboard

You can narrow the dashboard to focus on the work you need:

### By Property
Use the **All Properties** dropdown to focus on one listing, or keep it on **All Properties** for the full workspace view.

### By Ownership
Use **My tasks only** when you want to focus on work assigned to you instead of the whole team.

### Refreshing the dashboard
Click **Refresh** after making changes elsewhere, such as creating tasks or updating reservations, to reload the latest state.

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## Timeline Sections

Below the attention cards, you'll find practical operating panels:

### Today's schedule
Shows arrivals and departures for today. Use this to confirm what needs to happen before guests arrive or after they leave.

### Upcoming arrivals
Shows guests arriving over the next few days, including the property and arrival timing, so you can prepare ahead.

### Needs a reply
Highlights conversations that need attention, so guest communication does not depend on memory.

### Tasks & reminders
Shows overdue and upcoming work for your team, helping you keep cleaning, maintenance, and guest follow-up moving.

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## When to Use the Dashboard

- **Every morning** — Check unread messages, arrivals, departures, and overdue tasks.
- **Before check-in time** — Review today's schedule and upcoming arrivals.
- **After a new booking** — Confirm guest details, payment status, and any prep tasks.
- **Per property** — Filter to a single listing when you want to focus on one property's work.

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## Troubleshooting

### The dashboard shows all zeros
If you've just created your account, the dashboard won't have data until you've added listings and bookings. Add your first listing and create a test booking to see the dashboard come to life.

### Numbers don't match what I expect
Check the property filter and whether **My tasks only** is enabled. Also verify your timezone in **Settings → General**, as this affects which day bookings fall into.

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## Related Articles

- [Welcome to SympleHost](/getting-started/welcome-to-symplehost/)
- [How to Manage Bookings & Your Calendar](/platform-guides/manage-bookings-and-calendar/)
- [How to Set Up Your Pricing & Rate Rules](/platform-guides/set-up-pricing-and-rate-rules/)