# How to Set Markups for All OTAs

## What Is a Channel Markup?

A channel markup is a percentage increase applied to the rate sent to a connected booking channel. Use it when you want to allow for channel costs or charge a higher rate on an OTA (online travel agency).

For example, if the rate for a night is **100** and you set a **20% markup**, the marked-up rate is **120**, before any other applicable adjustments, fees, or taxes.

The markup belongs to one listing on one channel. Changing a listing's Airbnb markup, for example, does not change its Booking.com markup. Each OTA the listing is mapped to has its own **Markup** field in the listing panel.

The screenshots in this guide use Airbnb as the example. Follow the same steps for your other OTAs.

## Before You Start

- Set your listing's pricing and check the dates in **Pricing Calendar**. See [How to Set Up Your Pricing & Rate Rules](/platform-guides/set-up-pricing-and-rate-rules/).
- Connect the OTA and map the listing to it in **Channel Manager**. A listing that is not mapped to an OTA has no markup field for that OTA.
- For a guesthouse or boutique hotel with several rooms, see [Setting Up a Guesthouse or Boutique Hotel with Several Rooms](/platform-guides/set-room-quantity-for-guesthouses-and-boutique-hotels/).

## Step 1: Open Channel Manager

1. Click **Listings** in the sidebar.
2. Click **Channel Manager** at the top right of the page.

![Listings Properties page with an arrow pointing to the Channel Manager button, next to Linked Calendars and New Property](/screenshots/set-channel-markups/01-listings-channel-manager-button.png)

## Step 2: Open the Listing

1. Click the **Listing mapping** tab.
2. Find the listing. You can use **Search by title** or **Filter**.
3. Click the listing's row. The arrow at the end of the row opens it.

The **Channels** column shows which OTAs the listing is mapped to, or **Not mapped**.

![Channel Manager Listing mapping tab with columns Title, Channels, and Booking window, and an arrow pointing to the chevron at the end of the Airbnb flat row](/screenshots/set-channel-markups/02-listing-mapping-tab.png)

## Step 3: Enter the Markup and Save

1. In the listing panel, go to the **CHANNELS** section.
2. Find the card for the OTA you want to update, such as **Airbnb**.
3. In **Markup**, enter the percentage. For a 20% increase, enter **20**.
4. Check the preview line under the fields. It shows the base rate and the resulting price per night on that OTA.
5. Click **Save changes** at the bottom of the panel.

![Listing panel CHANNELS section showing the Airbnb card with Markup set to 130 percent, Minimum nights 50, Maximum nights 60, the preview line "£600 base → £1,380 per night on Airbnb", and "Not on Booking.com yet." with a Map in Channels button](/screenshots/set-channel-markups/03-listing-panel-markup.png)

In this example, the base rate is **£600** and the Airbnb markup is **130%**. The preview shows **£600 base → £1,380 per night on Airbnb** (600 × 2.3 = 1,380).

If the panel shows a line such as **Not on Booking.com yet.**, the listing is not mapped to that OTA, so there is no **Markup** field for it. That line has a **Map in Channels** button.

Repeat these steps for each OTA and each listing that needs a markup.

## See the Markup in the Channels Tab

You can also see a listing's markup from the **Channels** tab in Channel Manager. Click **Edit** on the OTA row in the Channels table. In the connection panel, each row under **Mapped listings** shows the markup as a pill, such as **+130.0%**.

![Airbnb connection panel showing the mapped listing Airbnb flat with its listing ID, In sync status, a +130.0% markup pill, and Pricing, Settings, and Disconnect buttons](/screenshots/set-channel-markups/04-connection-panel-markup-pill.png)

## Understand the Percentage

The basic calculation is:

**Marked-up rate = rate × (1 + markup ÷ 100)**

| Rate before markup | Markup | Rate after markup |
| --- | --- | --- |
| 100 | 0% | 100 |
| 100 | 10% | 110 |
| 100 | 20% | 120 |
| 150 | 20% | 180 |
| 600 | 130% | 1,380 |

These examples use a single nightly rate without other adjustments. Use the rate that applies to the dates you are checking, which may differ from your default base rate.

### Is Markup the Same as Commission?

No. A markup increases a price, while a percentage commission is deducted from the amount on which the channel charges it.

For a simplified example, a rate of **100** with a **20% markup** becomes **120**. If a hypothetical **20% commission** is then deducted from 120, the amount remaining is **96**. A 20% markup therefore does not cancel out a 20% commission.

Check the actual charges and calculation basis for your channel before choosing a markup. The examples here are arithmetic illustrations, not channel fee quotes.

## Change or Reset a Markup

To change a markup, open the listing from the **Listing mapping** tab, enter the new value in that OTA's **Markup** field, and click **Save changes**.

To stop adding an increase, enter **0** and click **Save changes**. Other pricing rules, fees, taxes, or channel promotions may still affect the guest's final price.

## Check the Result

After saving:

1. Reopen the listing and confirm the saved **Markup** on the correct OTA card.
2. Check the OTA's status badge and when it last synced.
3. Compare a specific date in SympleHost with the corresponding rate on the channel.
4. Use the same dates, guest count, and rate plan for the comparison. Account for any channel promotions, fees, and taxes before comparing final totals.

Saving confirms the setting was updated. Also verify the channel rate before relying on it for future bookings.

## Troubleshooting

### There Is No Markup Field for an OTA

The listing is not mapped to that OTA yet. The panel shows a line such as **Not on Booking.com yet.** with a **Map in Channels** button. Map the listing to the OTA first, then come back to set the markup.

### The Markup Did Not Save

Make sure you clicked **Save changes** before closing the panel. Reopen the listing to check the value. Contact support if it still does not save.

### The Channel Price Does Not Match My Calculation

Check the selected dates, the applicable rate, the saved markup, and the room and rate-plan mapping. Then check sync status and any other pricing rules or channel promotions. Compare equivalent rates before comparing the final guest total.

On Airbnb, discounts you set inside Airbnb can also change the guest price. See [How to Manage Airbnb-Specific Discounts](/platform-guides/manage-airbnb-specific-discounts/).

## Related Articles

- [How to Check a Listing's Settings for Each OTA](/platform-guides/check-listing-settings-per-ota/)
- [How to Manage Airbnb-Specific Discounts](/platform-guides/manage-airbnb-specific-discounts/)
- [How to Set Up Your Pricing & Rate Rules](/platform-guides/set-up-pricing-and-rate-rules/)
- [How to Import or Connect Listings from an OTA](/getting-started/import-listings-from-ota/)
- [Setting Up a Guesthouse or Boutique Hotel with Several Rooms](/platform-guides/set-room-quantity-for-guesthouses-and-boutique-hotels/)