Contact SympleHost

Use the channels below when you need help with your SympleHost workspace, Partner API access, or documentation on this knowledge base. We respond in English; Japanese and Indonesian support is available for common product questions through localized articles and the in-app experience.

Customer support

Email support@symplehost.ai for account setup, channel connections, messaging automation, pricing, operations, billing questions, and bug reports. Include your workspace name, listing or reservation identifiers when relevant, and steps to reproduce so we can investigate faster.

Partners and API

For Partner API access, integration design, and commercial partnership inquiries, email partners@symplehost.ai. Technical reference lives at /partner-api.html and /partner-api/openapi.yaml.

Documentation feedback

If an article is outdated, unclear, or missing a step, write to support@symplehost.ai with the page URL and what you expected. Agents can also orient from /llms.txt and the sitemap.

Postal contact

SympleHost
Singapore
(Online product — primary contact is email)