Bookings & Reservations
How do I create a booking manually?
Go to Bookings, select the Properties or Services tab, and click on a date in the calendar. A side panel opens where you can enter the guest details (name, email, phone, dates). Click Save. → See: Creating a Reservation Manually
How do I see all my bookings?
Go to Reservations in the sidebar for a list view of all bookings. You can also go to Bookings → Properties for a calendar view, or check the Overview dashboard for today’s check-ins and check-outs.
How do I confirm a pending booking?
Open the booking by clicking on it in the calendar or reservations list. Click the Confirm Booking button.
How do I cancel a booking?
Open the booking and click Cancel Booking. You’ll see a confirmation prompt before the cancellation goes through.
What do the booking statuses mean?
Pending = created but not yet confirmed. Confirmed = locked in. Checked In = guest has arrived. Checked Out = guest has departed. Cancelled = booking was cancelled.
How do I mark a guest as checked in or checked out?
Open the booking and update the status using the action buttons. You can change the status from Confirmed → Checked In → Checked Out as the guest progresses through their stay.
Can I filter bookings by listing or date?
Yes. Use the filters on the Reservations page to narrow by listing, date range, or status.
Where can I see which platform a booking came from?
The booking details show the source — whether it’s a manual booking, from Airbnb, Booking.com, or your direct booking website.
How do I block dates on my calendar (e.g., for personal use)?
Create a manual booking for those dates. This blocks the calendar and prevents double-bookings.
Calendar & Availability
How do I see my calendar for all properties?
Go to Properties → Calendar for a combined view showing availability across all your listings.
What do the calendar colors mean?
Purple = available dates. Green = booked dates. Gray = blocked dates.
How do I block dates on the calendar?
Create a manual booking for those dates, or use the calendar’s block functionality if available for your listing type.
Can I see my service bookings on a calendar too?
Yes. Go to Services → Calendar for a calendar view of all service bookings.